Delivery
What's the delivery time?
You will receive your order within 1-3 working days of placing the order. Please note that in connection with public holidays, there may be an extended delivery time.
What is the shipping cost?
You get free shipping on all purchases over DKK 599. If you shop for less than DKK 599, the shipping costs DKK 49 for delivery to a parcel shop and DKK 69 for home delivery to an address in Denmark.
Who delivers my package?
We deliver with GLS. When the package has been dispatched, you will receive an SMS and e-mail from us that your package is on its way. If you are not at home when your order is delivered, it may be that the order is delivered to the nearest post office.
Has my order gone through?
When you have ordered an item from us, you will receive a receipt for our receipt of your order - also called an order receipt. This means that we confirm that your order has gone through to us.
Remember to check your spam/junk mail folder if the aforementioned e-mail does not appear as usual.
However, we reserve the right to cancel an order if one of the following situations occurs:
- The item is sold out/not in stock.
- Your billing information is incorrect or cannot be verified.
- You are under the age limit to make a purchase
- There was an error in the price shown on the website
- We could not deliver to the address you provided
If your order is canceled for some reason, you will receive a notification by email after your purchase.
EU
Which countries do you deliver to?
In addition to Denmark, we deliver to the following countries:
- Sweden
- Finland
- Germany
- Netherlands
- Belgium
- Luxemburg
- Poland
- Estonia
- Latvia
- Lithuania
What is the shipping cost?
Shipping is free for all orders over 99 EUR.
For orders below this value, shipping costs:
- Sweden: EUR 12.95
- Finland: EUR 24.95
- Germany: EUR 12.95
- Netherlands: EUR 12.95
- Belgium: EUR 12.95
- Luxembourg: EUR 12.95
- Poland: EUR 12.95
- Estonia: EUR 19.95
- Latvia: EUR 19.95
- Lithuania: EUR 19.95